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Privacy Policy

At JewelsLane, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, place orders, or subscribe to our services. Understanding our privacy practices ensures that you can shop confidently, knowing your data is secure.

Information We Collect – Privacy Policy

When you visit JewelsLane, we may collect information to provide a better shopping experience. This includes:

  • Personal Information: Name, email address, phone number, billing and shipping details, and payment information.

  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior.

  • Cookies & Tracking: We use cookies and similar technologies to enhance website functionality and show relevant content.

Our Privacy Policy ensures that all information collected is handled responsibly and only used for purposes outlined below.

How We Use Your Information – Privacy Policy

JewelsLane uses your information to provide a seamless and secure shopping experience. Key uses include:

  • Processing Orders: Your personal information allows us to confirm and fulfill your orders efficiently.

  • Customer Support: Contact details are used to assist you with inquiries, returns, and exchanges.

  • Marketing & Promotions: With your consent, we may send updates on new collections, offers, and events.

  • Website Improvements: Non-personal information helps us analyze traffic, improve website functionality, and optimize user experience.

This Privacy Policy guarantees that your information is never used beyond these purposes without your consent.

Sharing Information – Privacy Policy

JewelsLane may share your information in limited scenarios, always prioritizing your privacy:

  • With Service Providers: Trusted third-party partners may handle payment processing, shipping, and analytics.

  • For Legal Requirements: We may share information when required by law or to prevent fraud.

  • Targeted Advertising: With your consent, information may be shared with advertising partners to show relevant ads.

Our Privacy Policy ensures transparency in how and why your data is shared.

Cookies and Tracking Technologies – Privacy Policy

Cookies help us provide a personalized and efficient shopping experience. Under this Privacy Policy:

  • Essential Cookies: Required for website functionality and secure transactions.

  • Performance Cookies: Help us understand how visitors use the website to improve services.

  • Advertising Cookies: Show personalized promotions, only used with consent.

You can manage cookies through your browser settings while still using JewelsLane safely.

Your Privacy Rights – Privacy Policy

JewelsLane respects your rights regarding personal information. According to this Privacy Policy, you have the right to:

  • Access Information: Request details of the information we hold about you.

  • Correct Data: Update inaccurate or incomplete personal information.

  • Opt-Out: Withdraw consent for marketing communications or targeted advertising.

  • Request Deletion: Ask for your personal information to be deleted, subject to legal requirements.

Exercising your rights is easy, and our team is ready to assist.

Security Measures – Privacy Policy

Your data security is paramount. As outlined in this Privacy Policy, JewelsLane implements:

  • Encryption: Sensitive data, including payment details, is encrypted.

  • Access Control: Only authorized personnel can access personal information.

  • Regular Monitoring: Systems are continuously monitored for suspicious activity or breaches.

Despite these measures, no online system is 100% secure, which is why our Privacy Policy encourages responsible use of your account.

Children’s Privacy – Privacy Policy

JewelsLane does not knowingly collect information from children under 18. This Privacy Policy ensures that:

  • Accounts and orders are only handled for users aged 18 and above.

  • Any personal information inadvertently collected from minors will be deleted promptly.

Third-Party Links – Privacy Policy

Our website may contain links to third-party sites. This Privacy Policy clarifies:

  • JewelsLane is not responsible for external websites’ privacy practices.

  • Visiting third-party websites is done at your own risk.

  • We encourage users to review each third-party privacy policy before providing personal information.

Changes to Our Privacy Policy

JewelsLane may update this Privacy Policy periodically to reflect legal requirements, website updates, or service changes.

  • Updated policies are effective immediately upon posting on the website.

  • Continued use of JewelsLane constitutes acceptance of these changes.

  • We encourage users to review this Privacy Policy regularly.

Contact Us – Privacy Policy

For questions about this Privacy Policy or how we handle your information, contact us through:

We are committed to transparency and will respond promptly to all privacy-related inquiries.

Privacy Policy

This privacy policy sets out how Orogems uses and protects any information that you give to Orogems when you use this website.

Orogems is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Orogems may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 21-9-2011.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@jewelslane.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [address].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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